Western Digital Data Recovery

YOUR FILES. BACK
GUARANTEED.
Our company excels in providing expert data recovery services for all Western Digital NAS models, including the WD My Cloud EX, PR, and DL Series, among others. Our data recovery services specialise in resolving various issues like logical errors, physical damage, and wear and tear to protect your data’s safety and integrity.
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WD NAS Data Recovery​

western digital nas

Western Digital (WD) NAS devices are widely used for both personal and business storage—but like any system, they are vulnerable to data loss. At PITS Global Data Recovery Services, we specialize in recovering data from all WD NAS models, including My Cloud, My Book Live, and Sentinel series.

Whether the issue involves RAID failure, accidental deletion, drive corruption, or hardware damage, our certified engineers use advanced tools and cleanroom environments to ensure a safe and successful recovery process.

We offer flexible service options—including in-lab, onsite, and remote recovery—designed to minimize downtime and restore your critical data quickly and securely.

If you’ve experienced data loss on a WD NAS system, contact us today. Our team is ready to provide expert support across the UK and beyond.

We Recover Any WD NAS Device

Western Digital provides a variety of NAS solutions to meet customer needs.However, as robust as any storage media might be, Western Digital NAS devices are not immune to data loss. Factors such as power surges, physical damage, or even firmware updates can put your critical data at risk. Our data recovery services cater to everyone—from small businesses searching for a cost-effective storage solution to large enterprises requiring high-capacity, high-performance network storage.

My Cloud Home

My Cloud Home Duo

My Cloud EX2 Ultra

My Cloud EX4100

My Cloud PR2100

My Cloud PR4100

My Book Live

WD Red NAS Hard Drive

WD Red Plus NAS Hard Drive

WD Red Pro NAS Hard Drive

WD Elements

WD Gold HDD

WD Red SA500 NAS SATA SSD

WD Red SA500 NAS SATA SSD

Reasons for QNAP Data Loss

Data loss in Western Digital NAS devices can result from various scenarios, each with unique challenges.

Logical Errors

Encounter issues like accidental deletion, formatting, or file system corruption.

Physical Damage

Device mishaps such as drops, water spillage, or electrical failures cause burnt circuit boards.

Software/Firmware Issues

NAS becomes unresponsive or inaccessible due to software or firmware complications.

Virus and Malware Attacks

Risks of encryption or erasure of critical files by malicious software.​

Wear and Tear

Over time, hardware degradation affects the device’s data storage and retrieval reliability.

Our team utilises advanced technology and methods to recover lost data from all Western Digital NAS models, addressing these and other challenges.

Our Proven Data Recovery Process

1

Free Consultation

We begin with a free consultation to discuss your Western Digital data loss scenario. Our specialists will outline the evaluation process, ensuring you fully understand each step before proceeding.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Steps After Data Loss on WD NAS

If you experience data loss on your Western Digital NAS device, taking immediate and careful steps can greatly influence the success of data recovery. Here are the actions you should undertake:

Stop Using the Device

Continued use may overwrite lost data, making recovery more difficult.

Check Basic Connections

Ensure power, network, and drive connections are secure—rule out simple causes.

Avoid DIY Fixes
Do not run repair tools or reboot repeatedly; this can worsen the issue, especially if hardware is compromised.

Document the Issue
Note any unusual noises, error messages, or recent changes to help guide recovery efforts.

Contact a Professional
Reach out to WD NAS recovery experts like PITS Global. Our team uses advanced tools and cleanroom environments to recover data from even the most complex cases

Professional Data Recovery

Need Data Recovery? Start Here.

From evaluation to recovery, our process is secure, transparent, and built for maximum success.

99% Success Rate

100% Secure Process

24/7 Support

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Our Proven Data Recovery Process

1

Free Consultation

We begin with a free consultation to discuss your Western Digital data loss scenario. Our specialists will outline the evaluation process, ensuring you fully understand each step before proceeding.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Verify Your Data

Once your data has been successfully recovered, we will arrange a secure remote session to enable you to verify its integrity.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption safeguards your information.

Client Success Stories

100,000+ drives recovered

Customer Reviews

4.9
Based on 6900+ reviews
Alicia Hritsko
Google
I did a lot of research before I chose PITS Global, and I am so glad I did!! Zack kept me informed throughout the whole process & even let me send an external hard drive that I had already purchased to put my recovered data on so that I wouldn’t be charged for another. Their prices are competitive & actually lower than other data recovery places that I researched. Most importantly, they were able to recover ALL my data, so they not only saved my photos, videos & music, but my precious memories as well, which are priceless to me. I will definitely be recommending them to anyone & everyone I know! Thanks guys for saving this Hulk!!
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John Paciga
Google
PITS successfully recovered all of the files from my damaged hard drive. Expensive, but worth it to have the services of a reliable, communicative, and trustworthy company. A lifesaver!
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Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
Read more

Frequently Asked Questions

Data recovery time varies based on damage extent and WD NAS device model. Generally, it can take anywhere from a few days to a couple of weeks. After evaluating your device, we can provide a more accurate timeline.
Yes, it is possible to recover data from physically damaged WD NAS devices in many instances. Our team is equipped with the tools and expertise necessary to deal with various types of physical damage, including water and fire damage.
Yes, our team has experience in recovering data from NAS devices that have been compromised by malware or ransomware. We employ specialised techniques to retrieve and secure your data safely.
If your WD NAS device fails, stop using it immediately to prevent more data loss. Please do not attempt to repair it yourself. Contact our professional data recovery service as soon as possible to assess the situation and begin the recovery process.
Yes, in many cases, deleted files can be recovered from WD NAS devices, provided that the data hasn’t been overwritten. For a successful recovery, limit device use and reach out to us promptly. Prioritise optimal healing by minimising screen time and contacting us promptly. Each data loss situation is unique, but with our expertise in WD NAS devices, you can rest assured that we will take every possible step to retrieve your lost data.
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Professional Recovery

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Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

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