NAS Data Recovery
Restore Your Essential Data with Confidence
Our NAS data recovery services retrieve lost or corrupted files from NAS units affected by hardware failures, software issues, or human error, supporting brands like Synology, QNAP, and Western Digital.
Our Certifications
NAS Data Storage Device's Failure
Before replacing or rebuilding a failed drive, back up critical data and follow the manufacturer’s safety guidelines. If any issues arise during a RAID rebuild, like a secondary drive failure or unexpected error, stop immediately and consult a professional data recovery service.
Common NAS Failures
- Human Error: The most common cause of data loss is human error. This includes accidentally deleting files, mishandling the NAS enclosure, or incorrect configurations that lead to data loss.
Mechanical Failure: This involves issues with the physical components of the NAS device. Overheating, wear and tear, or other physical damage can lead to hard drive failure and data loss.
Software Corruption: Occurs when the NAS device’s system software is compromised, often due to malware, software bugs, or failed updates, making files inaccessible or even disappearing.
Power Surges: Sudden voltage spikes can harm the NAS device’s electronic components, resulting in data loss.
Network Failures: Problems with the NAS device’s network connectivity—such as faulty cables, routers, or switches—can restrict access to stored files or cause data loss.
Drive Failures: Caused by issues like bad sectors, magnetic media degradation, or firmware problems, drive failures render the NAS device unreadable and inaccessible.
Data Recovery Process
Our data recovery process is safe and straightforward. Throughout the entire procedure, we prioritise keeping our customers informed and updated. We aim to ensure clarity and understanding at every step of the recovery process, providing our clients with security and confidence in our services.
In the event of any unusual performance detected in your data storage device, do not hesitate to seek data recovery services from our company. To access assistance from our experts, please contact the customer service helpline at 020 4515 6399 or complete the form. Subsequently, the shipping label will be promptly dispatched to you.
We provide various ways to send your device to one of our recovery centres, ensuring quick shipping and efficient use of time.
Customers should securely pack the storage media using the provided shipping label to start the shipment and send the package to our laboratory. If visiting a nearby post office is impossible, we arrange a collection service, taking care of the shipping ourselves. Alternatively, you can leave the device at one of our local offices or designated drop-off points.
Upon receiving the data storage media at our facility, we promptly notify the client of the successful shipment. Subsequently, our team initiates the technical inspection of the device to analyse the data loss scenario and assess its complexity.
We offer multiple assessment options for our clients, all of which are entirely risk-free for their data storage devices. At PITS Global Data Recovery Services, we prioritise customer trust and ensure the utmost care for the media while it remains in our facility.
Once the technical evaluation process is completed, we contact the customer and provide details about the device’s results, including the reason for the failure, the likelihood of successful data recovery, and available service options.
Later, the customer must decide whether to proceed with our data recovery process or cancel it. In the event of cancellation, we guarantee the safe return of the faulty device to the client.
Upon completing the recovery process, we schedule a remote session for the client to verify the recovered files. After successful verification, we offer two delivery options for the data. The client can either access the files through a secure cloud access link or receive them on a brand-new external hard drive.
Once the client receives the recovered data and confirms its successful receipt, our company takes immediate action to destroy all the data stored on our servers, ensuring maximum security and data privacy.
Advanced NAS Data Recovery
Our engineers have extensive knowledge across various storage technologies, allowing us to recover data from both older and newer DAS, SAN, NAS, and SDS systems. We provide support for all vendors, media types, and operating systems.
If you encounter an error indicating multiple hard disk failures, avoid resetting the NAS, as this may delete the RAID configuration and crucial metadata, complicating recovery.
Data Recovery from Various NAS Brands
- Customer Assurance: Review recovered data remotely for peace of mind.
- Transparency: Confirm all critical files are successfully restored.
- Convenience: Avoid the need for in-person visits or delays.
Our Professional Data Recovery Services are designed to manage any data loss scenario, from hardware failures to accidental deletions and software issues. With advanced tools and a proven methodology, our expert team ensures your valuable data is retrieved safely and confidentially. We maintain a high success rate and prioritize data privacy at every step.
- Expertise in handling complex data recovery cases.
- Safety measures for data protection and confidentiality.
- Quick response to recover your data with urgency and security.
- 99% Success Rate across various data recovery scenarios.
Contact us today to get started!
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Customer Reviews
Thousands of clients trust us for our high success rate in data recovery. With a skilled team and a proven secure recovery process, we consistently deliver fast and reliable results. Our commitment to excellence has earned us glowing reviews from satisfied customers who depend on us to recover their most important files.
Whether you’re an individual or a business, you can count on our expertise to protect and restore your critical data. Discover why so many choose us for their data recovery needs and see the difference our professional service makes.
Frequently Asked Questions
How long does the NAS data recovery process take?
The duration of the NAS data recovery process can depend on several factors, such as the severity of data loss, the amount of data to be recovered, and the specific failure scenario. However, a standard data recovery process generally takes several days to weeks. In urgent cases, we offer expedited services to speed up recovery.
How do I recover lost files on my NAS?
If you have experienced data loss on your NAS device, the first step is to stop using it immediately to avoid further damage or overwriting of lost data. Then, contact a professional data recovery service like PITS Global to assess and retrieve your lost files. Do not attempt DIY recovery methods, which may cause permanent data loss.
Can I recover my data if my NAS device is physically damaged?
We possess vast expertise in data recovery from physically damaged NAS devices. Our state-of-the-art tools and techniques can effectively handle various physical damages, such as water damage, fire damage, or damage caused by drops or impacts.
Why is a NAS, not a backup?
A Network Attached Storage (NAS) primarily keeps and transfers files over a network. However, it’s important to note that a NAS should not be considered a substitute for a backup solution. While it offers convenience and accessibility, it does not provide the same protection against data loss.
Regularly backing up your valuable data is crucial to protect it from hardware failures, accidental deletions, or other unexpected issues—store backups on an external device or in the cloud for added security.
Is there any way to prevent NAS data loss?
You can take various steps to avoid losing NAS data, including performing regular backups, utilising uninterruptible power supplies (UPS) to defend against power surges, and investing in high-quality network devices. A reliable data recovery service is also crucial for unforeseen data loss situations.
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